Accelerating innovation

Empowering Tech Leaders. Accelerating Innovation.

SoftHouse Group helps insurance leaders modernize core IT systems safely and strategically through digital twin technology. Our platform creates virtual replicas of policy admin, claims, and underwriting systems—enabling simulation, testing, and transformation without disrupting daily operations.

From legacy migrations to M&A integration, our solution reduces transformation risk, accelerates release cycles, and ensures regulatory compliance. Combined with agile delivery and deep insurance expertise, we help clients predict outcomes, validate change, and scale confidently in a digital-first market.

Why work with us?

By simulating large-scale IT and business changes—such as legacy migration, process automation, or M&A integration—digital twins reduce transformation risk, shorten release cycles, and improve regulatory compliance. This capability allows insurers to predict outcomes, validate decisions, and deploy innovation with confidence.

Combined with our agile software delivery and insurance domain expertise, digital twin–driven engineering gives our clients a strategic edge: faster time to value, lower operational risk, and scalable architecture fit for a digital-first insurance market.

1. M&A Integration and Governance with SoftHouse TWIN™

SoftHouse TWIN™ was implemented by insurers and enterprise clients to support M&A planning, governance, and execution through a dynamic digital twin of their systems, processes, and operations.
By simulating legacy infrastructure, business processes, and target operating models, the solution helped leadership teams validate critical decisions, reduce transformation risk, and accelerate integration, while maintaining transparency and control.

Core Capabilities Delivered:

Governance Reinforcement: Enabled clearer oversight and alignment across merging entities
Scenario Planning: Simulated target operating models and identified modernization opportunities
Integration Strategy Development: Optimized platform consolidation and process alignment
Security & Compliance Modeling: Anticipated cyber risks and ensured regulatory readiness

2. Driving Tech Development and IT Service for Insurance

SoftHouse Group took on end-to-end responsibility for IT service delivery, technology modernization, and operational continuity, with full ownership of backend IT operations and the digital transformation roadmap for a leading North American wealth management and managed-insurance provider, serving over 4,000 agents and 30,000 customers.
Service delivery was supported by risk-managed multi-site operations to ensure resilience and scalability.
Initially operating under a 24/7 model, we later optimized the setup into a two-shift structure aligned with the client’s business hours, maintaining full coverage while improving efficiency and long-term team sustainability.

Core Capabilities Delivered:

Underwriting Automation: Risk assessment processes were automated, reducing cycle time by 17%.
Distribution Management: Brokers and agents were supported via LMS platforms and performance scoreboards to improve product sales effectiveness.
Claims Management Optimization: Claims handling and dispute resolution processes were accelerated by 44%.
Technology Integration & Maintenance: Operational and analytics systems were implemented and supported, cutting time-to-market for new insurance products by up to 90%.
Performance Monitoring & Insights: Business KPIs were tracked through tailored dashboards and analytics, enabling continuous process improvement and data-driven decision-making.

What people say about us

“SoftHouse coming to Canada actually made a big difference, there's no one I would rather work with. Our whole system started with you guys, and you know it well. It's such an important piece of our business. When we have issues, we all work together and get it fixed. The SoftHouse response time is great, and everybody works hard to get it done. Your team gets excited when I have new ideas, which is kind of nice

Lee-Ann & Jamie Prickett,
Co-Founders EXPERIOR FINANCIAL GROUP

“Post M&A initiative is always a struggle on the operations level, all the more when it’s not the first acquisition over the past few years. At some point, any organisation would run into severe operational and budgeting problems as we did. SoftHouse's Digital Twin methodology helped us to optimise significantly costs and reduce effort put into maintenance by resolving massive overlaps in business functionalities that cost us a lot of money and that had stalled our innovation programme”.

MICHAEL STARZYNSKI,
Chief Technology Officer, D+H

SoftHouse has the best effectiveness/risk/cost model and for this reason, I decided to engage them as a strategic partner.
We have worked on several projects, and their team demonstrated outstanding results in terms of account management, communication, speed of delivery, and performance on complex software tasks.

James Chillingworth
CEO, “The Consulting Practice”

As a SaaS provider, Lusha depends on the importance of having a reliable and experienced technology partner to help us achieve our goals. That is why we have been working with Softhouse for quite a few years. SoftHouse, as the Lusha’s technology partner, has helped us significantly increase delivery team speed while decreasing costs, shorten time-to-market for new features, improve platform reliability and scalability to handle growing customer demand, and stay up-to-date with the latest technology trends to ensure competitiveness. SHS has consistently exceeded our expectations in terms of professionalism, expertise, and delivery.

Shai Gottesdiener VP R&D,
“Lusha”

We were looking for a trusted partner to deal with our software development needs. We have found that with SoftHouse. Their processes with built-in checks and balances resulted in solutions with a high level of quality with a final product that encompassed everything we were looking for.

Don Shaw
Associate Director, Information Technology “NovoNordisk”

With the skill sets and expertise that SoftHouse brings to the table, we have been able to expand on both the number and variety of opportunities we can compete on. This partnership has been responsible for 20% of our annual revenue growth.
I highly recommend SoftHouse as a reliable and effective partner to help strengthen your business.

James Chillingworth
CEO, The Consulting Practice

The group at SoftHouse was extremely helpful in taking our seed of an idea and ensuring that it matured into a healthy and vibrant application. Their step by step interactive specification and design process was excellently organized, and the group was easy to work with. The design team that we were fortunate to work with was up to date with current trends in app design and functionality and brought many features to the project that we had not considered in the initial planning.
In short, The SoftHouse was an excellent partner for our project.

Lee Warren
VP Corporate Development, COMDA

From the very beginning, SoftHouse was fully responsible for establishing and maintaining our IT department and software development procedures. These are used to plan, estimate, visualize, track and analyze software development, our customer support, and server maintenance. This allows Rocket ATM management to concentrate on business development and sales, while SoftHouse takes care of all software development infrastructure and organization. We are very happy with the quality of the services, price, the level of expertise and assistance provided by SoftHouse.
We recommend SoftHouse as a software development Expert to other companies without hesitation.

Manny Puri
CEO, Rocket ATM

The SoftHouse team was always looking for innovative approaches and provided suggestions that would improve the overall fit and finish of the final product. Working with Softhouse was a seamless process that was time-efficient and cost-effective. Even after the solution was released and as business conditions changed, they provided timely and professional support to ensure the solution continued to deliver on its value promise.

Don Shaw
Associate Director, Information Technology “NovoNordisk”

Unlock unique business opportunities—before making the first move.

Simulate, validate, and scale your insurance transformation with SoftHouse TWIN™

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